20 Things I’ve Learned (Or Had Confirmed) About Humanity During The ‘Pandemic’ (THREAD):

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8/ Once they have made up their mind, most people would rather to commit to being wrong, than admit they were wrong.

Thank God.  A less political one.   Plus it also gives me another reason to again invoke the name of the mighty Bob Cialdini.

This was one of his initial 6 principles of Influence.  Cialdini’s Principle of Consistency states the following:

“Once people make a decision, take a stand or perform an action, they will face an interpersonal pressure to behave in a consistent manner with what they have said or done previously”.

Consistency is an adaptive behavior that has been very beneficial. The theory being that doing the same things and making decisions according to the same values help us survive in a complex world.  We aren’t dead yet, right?  Let’s stick with that.

Or, to paraphrase the great sales trainer Zig Ziglar:   In the history of mankind, nobody has ever changed their mind about anything.   If you challenge people on a deeply held decision/or opinion, it’s MUCH more likely they will actually become more entrenched.  They will argue with you, thus deepening their resolve.

They will not change their minds!!!   They will, however, on an occasion make a new decision based on new information.   Even if it’s something already known or could easily assume.   “Oh, you are throwing in 2 oil changes?”  that’s new info – Deal.

I prefer the idea of The 5th Agreement (the follow-up to the great book, The 4 Agreements):  The fifth agreement is be skeptical, but learn to listen. Be skeptical because most of what you hear isn’t true. You know that humans speak with symbols and that symbols are only the truth because we agree, not because they are really the truth. But the second half of the agreement is learn to listen, and the reason is simple: When you learn to listen, you understand the meaning of the symbols that people are using; you understand their story, and the communication improves a lot.

9/ Humans can be trained and conditioned quickly and relatively easily to significantly alter their behaviors – for better or worse.

Fads, trends, memes, social networks, masking up, cancel culture, wars, mobs, hate crimes.   Examples abound. 

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