Do you ever have a customer say “Let me think about it” ??
Try responding with “Just out of curiosity…”
So: “Just out of curiosity, What do you need to think about?
or: “Just out of curiosity, What is stopping you?”
or “Just out of curiosity, What is stopping you from being ‘hell yes’??!!”
Then Shut Up!!!!
He who speaks next loses.
part 11 of a series from the great Phil Jones book “Exactly What to Say”