A big mistake that managers make when dealing with new technologies is that they try to fight, or overcome, the principals of new technologies.

When there is a “Performance Oversupply” it creates the opportunity for disruptive technologies to attack from below. The intersection of Performance Supply and Performance demand is a critical juncture in the product life cycle.

There are 2 reasons why processes are hard to change. It’s good to understand why it’s important to, though

3 classes of factors impact what an organization can – and cannot – do: