What should managers do when faced with a disruptive technology that customers do not want? Convince Everyone in the Firm that the company should pursue it anyways. That it has strategic advantage. Picking [...]
Executives who succeed in large companies who DON'T get wrecked by innovation tend to do so based on these principles Resource Dependence: customers control the patterns of resource allocation in well run companies. [...]
Incumbent firms are likely to lead innovation within their value network - architecture, efficiencies. These are straight forward innovations. Their value and applications are clear. They are likely to lag in technologies that [...]
The product lifecycle is: Functionality > Reliability > Convenience > Ultimately to Price Only companies who are paying CLOSE attention to the customer will see the points at which their needs and wants [...]
At one point in time, Sears was the most advanced company in retail. They pioneered supply chain management, store brands, catalog sales, & credit card payment payments (even before Visa/Mastercard). Then they missed [...]